JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENCSE, ETC):

SUMMARY: Oversees property maintenance of grounds, building facilities and guest rooms. Responsible for daily cleaning and upkeep of all common areas, preventive maintenance, small repair and tasks, special projects, and communicating larger maintenance needs to the General Manager. 

Professional Experience

• Preferably 3 years’ experience in janitorial, general maintenance or engineering related field

Hotel Experience

• Be flexible and willing to perform other tasks as necessary or requested
• Wear room hotel uniform per hotel standards; adhere to professional grooming standards
• Hotel is a smoke-free environment
• Order and install small maintenance items as needed for repair, under direction of management
• Complete tasks and assignments on the daily Maintenance Checklist
• Complete Maintenance Request Forms within 24 hours
• Complete Preventive Maintenance program on a timely basis
• Respond to maintenance emergencies timely, on a 24 hour call basis
• Assist with carrying dishware items to rooms when requested
• Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens
• Practice safe chemical handling as prescribed in Material Safety and Data Sheets
• Perform other such duties assigned by Property Management to meet guest or operational needs
• Clears trash and empties property trash containers daily
• Sweeps and cleans sidewalks and stairs as needed (trash and weather related)
• Clears debris from parking lot, landscaping, and dumpster area daily
• Ensures exterior building and grounds are clean by use of a pressure washer and blower
• Paints walls, ceilings, doors and window trim as needed
• Provides Preventive Maintenance to guest rooms
• Ensures Preventive Maintenance repairs in the following areas:
  • Lighting;
  • Electrical circuits and wiring;
  • Plumbing;
  • HVAC;
  • Guest room walls;
  • Appliances;
  • Doors and locks;
  • Furniture;
  • Carpet (remove stains) and;
  • Floor coverings
• Ensures Guest Laundry washers, dryers, vending machines and common areas are cleaned at least twice daily
• Maintains clean, organized maintenance workshop and storerooms
• General knowledge of heating, air conditioning, electric and plumbing skills.
• Knowledge and ability to use basic work tools and equipment.
• Ability to patch holes, clean carpets, and paint walls.
• Ability to work well under limited supervision.
• Ability to work well with others.
• Strong work ethic

Physical Requirements

• Ability to bend at waist and work on knees.
• Ability to reach over head.
• Ability to stand for long periods of time.
• Ability to walk three flights of stairs.
• Ability to work outside in hot or cold weather.
• Ability to lift and carry 50 pounds.

Computer Experience

Proficiency in:

• Microsoft word
• Excel
• Data entry
• Database management systems

Education

• Background screening for previous criminal history
• Employment may be contingent upon at least 80% score on test on hotel’s reservations system (OnQ PM) after training
• High school diploma or G.E.D.
• Apartment, building, or lodging maintenance experience.
• Participate in all training as assigned

Emotional Intelligence

• Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
• Engage every guest in conversation and recognition
• Resolve any guest issue immediately
• Promote the hotel by demonstrating high level of  positive attitude and energy to serve our guests
• Ability to anticipate guests’ needs
• Embraces and respects diversity and multicultural environment